Help Desk
Need support with your bioimaging data?
NFDI4BIOMAGE supports researchers in microscopy data handling and research data management for bioimage analysis. A team of Data Stewards who have expertise around bioimaging in various specific fields are available to support researchers in their bioimaging data handling.
To contact the HelpDesk, please use the Help Desk contact form below. Our team will review your request and get in contact with you within a few days to discuss next steps.
What will the Data Stewardship Team do for me?
Our goal is „capacitating the community“ rather than „taking over for the community“. Our support measures are hence dedicated to help you find the right answers, make the right connections, and choose the right tools for your need.
The discrete actions from our Data Stewardship team depend on your use case. We can help you with:
- Answering your question
- Helping you to understand tools and services, and apply them in your practical work.
- Moderating a discussion about special cases for you within the wider, international community.
- On-premise support or workshops for your use case and your colleagues.
- Identify if your case could become a Community Use Case.
What can I receive support for?
Any topic related to bioimaging data management. This might range from a question about metadata annotations, how to chose a file format, which repository is suitable to deposit data upon publication to questions around image analysis and connecting software. Also broader concerns about implementing a data management system or writing a data management plan can be addressed to our team.
How do I know if the Data Stewardship Team can help in my specific case?
Just ask! Our team discusses your request internally and will reach out to you to clarify details. On a per case basis, it is decided who’s expertise fits best to your request.
If the request is out of scope for NFDI4BIOIMAGE, our team will help you find a better suited contact partner.
What does the Help Desk service cost?
It’s free! Support from the NFDI4BIOIMAGE Help Desk is free of charge for researchers from institutions in Germany (due to the Germany-based funding).
Researchers from institutions outside Germany may contact us, too, and discuss options.
Help Desk contact form
NFDI Help Desk network
Our Help Desk actively collaborates with Help Desks from other thematically related NFDI consortia (DataPLANT, FAIRagro, GHGA, NFDI4Biodiversity, NFDI4BIOIMAGE, NFDI4Chem, NFDI4Earth, NFDI4Health, NFDI4Immuno, NFDI4Microbiota) to enhance our collective support capabilities. By sharing best practices, resources, and expertise, we ensure a streamlined and efficient approach to user assistance across different areas.
